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Senior Communications Specialist

Charter Manufacturing • Full-time • Mequon, Wisconsin, United States • 18h ago

Position Details

Title: Senior Communications Specialist

Type: Job

Class: Full-time

Hybrid: Office/WFH

Date: 8/14/2025

Region: Southeast Wisconsin

City, State: Mequon, WI

Summary:

Advise and collaborate on the development of stakeholder communication strategies. Develop communications related to programs, business initiatives and other work product. Ensure information is disseminated in a way that drives employee engagement and reinforces Charter company reputation, values, and culture. Support communication efforts to translate Charter business strategy in a manner that improves brand image, employment brand, and provides internal and external audiences with a line of sight to Charter’s strong embedded culture, valued behaviors, and success formula.

Responsibilities:

Provides hands-on strategic communications support for assigned business units and functions, paying close attention to timelines.
Partners with senior leaders to develop effective communication strategies that contribute to employee engagement and support business goals.
Plans, manages, writes, and edits narratives that support the strategic priorities of the business.
Builds and maintains solid partnerships with assigned internal clients to better develop, coordinate, direct, and facilitate strategic communications designed to meet business goals.
Creates and manages communications calendars to share the story of the business, including strategy, mission, vision, and values.
Identifies and presents opportunities for consistency in messaging and employee experience across channels from signage to digital to print.
Partners to ensure synergy between the company, business unit, and functional communications.
Designs campaigns to target specific audiences, placing an emphasis and discipline on campaign performance to help with recommendations for future programs.
Conducts communication assessments to understand the impact of communications on the greater organization.
Develops an understanding of short- and long-term business/function goals and planned initiatives.
Researches and understands key business challenges, customer behavior, target audiences, competitive activities, and environmental factors that impact programs within the business and assigned departments.
Develops and posts content and directs creative execution to provide a consistent, targeted, and impactful message.
Contributes ideas for new programs, researching and recommending innovative branding techniques.
Partners with the change management team to provide strategic communications consultation and support for priority projects.
Partners with external agencies and contractors to the completion of communication projects.

Requirements:

Bachelor’s degree in journalism, communications, or equivalent
Five years of internal and/or external communications experience
Strong interpersonal skills and ability to build collaborative relationships
Strong, versatile copywriting skills, with the ability to craft strategic communication plans and messaging.
Ability to communicate effectively with a wide audience, including senior leaders.
Demonstrated experience advising senior leaders on effective communication practices.
Ability to assess communications and provide strategic recommendations for improvements.
Good verbal presentation, group dynamic, and facilitation skills
Ability to maintain confidentiality
Possesses a sense of urgency; is self-motivated and detail-minded
Desire to take full ownership of assigned projects and can work independently
Ability to provide project leadership and manage multiple projects simultaneously
Proactive approach in resolving problems and issues
Good organizational, planning, and coordination skills
Ability to multi-task and re-prioritize as needed
Comfortable with identifying and implementing technology and new methodologies.
Periodic travel to Charter Manufacturing business units
Experience with Microsoft Office suite

Preferred

Ability to creatively transfer ideas and concepts into communication tools
Passion to leverage communication to positively affect culture, values, and engagement
Demonstrated experience working with and advising leaders
Working knowledge of intranets and social media (e.g., Facebook, LinkedIn, etc.)
Experience working in a high-volume, fast-paced environment

Compensation & Benefits:

We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).